Service Attention Technician

Like any high-precision instrument, a watch should be checked regularly to make sure it works perfectly. It is not possible to indicate the frequency of this work, as it depends on the model, the climate and the care that each user proposes to their watch. As a general rule, it should be reviewed every 4 or 5 years, depending on the conditions of use. The watertightness of a watch cannot be guaranteed forever. It can be affected by the aging of the joints or by an accidental impact on the components that guarantee this tightness. We recommend that you check it once a year and at an official center. We are an authorized workshop of the Swatch group, which includes brands such as Omega, Longines, Tissot, Rado, Pierre Balmain, Calvin Klein, Mido, Hamilton, etc.

Basic tips for maintaining the watch

01

Magnetic fields

Unless the watch is equipped with a main coaxial stopwatch movement, resistant to magnetic fields greater than 1.5 teslas (15,000 gauss), we recommend that you avoid exposing it to strong magnetic fields, such as: speakers, refrigerators, certain bags of locks, bearing covers I, etc.

02

Baths in the sea

Always rinse the watch with warm water after bathing. This will prevent the saltpeter from sticking to the watch as it is very harmful.

03

Shocks

Always avoid all types of shocks, whether thermal or any other type.

04

Cleaning up

For bracelets or metal chains and all submersible cases, use a toothbrush with soapy water and a soft cloth to dry it.

05

Crown

Screw it in carefully to make sure no water gets into the mechanism. Most watches that get water are usually due to the negligence of screwing up the watch’s crown.

06

Temperatures

Avoid extreme temperatures, above 60oC (140oF) or below 0oC (32oF), as well as sudden temperature changes.

07

Chemical products

Avoid direct contact with solvents, detergents, perfumes, cosmetics, etc., as they may damage the bracelet, box, or gaskets.